Contact
Talk to a real person.
Every question about a floor has an answer, and most of them are quicker by phone than by email. Call us, write to us, or send the room and we will come back to you.
Who to ask
Three teams, one company.
Sales & samples
Choosing a floor, comparing options, working out how much you need, and quoting trims.
- Mon–Fri
- 8am – 6pm CT
- Saturday
- 9am – 2pm CT
- Sunday
- Closed
Installation — Chicagoland
Site visits, measuring, quotes, scheduling and anything to do with a crew on site.
- Mon–Fri
- 7am – 5pm CT
- Saturday
- By appointment
- Sunday
- Closed
Order support
Existing orders, delivery dates, freight, damage claims and returns.
- Mon–Fri
- 8am – 6pm CT
- Saturday
- Closed
- Sunday
- Closed
Send us a message
Tell us the room, the square footage and roughly when you want it done. The more you give us, the more useful the first reply is.
Where we are
Floor Depot Pro[ street address ]
Chicago, IL [ ZIP ]
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Email directory
If you already know who you need, go straight to them.
Buying
- Choosing a floorsales@floordepotpro.com
- Free samplessamples@floordepotpro.com
- Room renderingsrenderings@floordepotpro.com
- Trade & volumetrade@floordepotpro.com
After you order
- Order status & deliveryorders@floordepotpro.com
- Installationinstall@floordepotpro.com
- Returns & claimsreturns@floordepotpro.com
- Everything elsehello@floordepotpro.com
Not sure yet?
Start with five free samples.
Send us a photo of the room with your sample order and we will render the floor into it, free, before you spend anything.